rafa77Privacy Policy

This page describes what data we collect when you use rafa77 and how we keep that information protected. We at rafa77 treat your personal information with transparency and care, following strict encryption and access controls. Our privacy practices cover account creation, gameplay activity, payment processing, and customer support interactions across our platform.

We at rafa77 do not sell your personal data to third parties. We share information only with processors required for account verification, payment settlement, or fraud prevention—and only when necessary to deliver our services lawfully. Your data remains encrypted both in transit and at rest on our secured servers, which may be located outside Indonesia but are subject to equivalent data protection standards.

This policy applies to all users accessing rafa77 from supported jurisdictions, whether you access through our website, mobile interface, or app. By creating an account on rafa77, you acknowledge that you have read and understood these privacy commitments.

What Data We Collect on rafa77

We at rafa77 collect several categories of information when you create and use your account. First, we collect account credentials: your email address, phone number, username, and password. Second, we collect identity information during verification: a copy of your KTP (national ID), a photograph of you holding your ID, and proof of residence (utility bill, bank statement, or lease agreement). Third, we collect gameplay data: your wagers, game results, session timestamps, and win/loss records on our slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook bets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

We at rafa77 also collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction amounts, and settlement confirmations. We do not store complete payment card details on our servers; payment processors handle sensitive payment data according to their own security standards. Additionally, we collect device information: your browser type, operating system, IP address, and approximate location (country or region level).

When you contact our support team, we collect your email, phone, message content, and any attachments or screenshots you submit. These records are retained for dispute resolution and quality review. If you participate in rafa77 tournaments, we collect and display your leaderboard performance (your username, score, rank) on our public tournament pages; this information is deliberately non-identifying and does not include personal details.

1

Account & Identity Datarafa77 Verification

Email, phone, ID documents, proof of address — used to confirm you are who you claim and to comply with anti-money-laundering regulations.
2

Gameplay & Payment Recordsrafa77 Operations

Bets, wins, losses, deposits, withdrawals — logged to your account history so you can review your activity and we can detect fraud or dispute claims.
3

Device & Location DataSecurity Monitoring

Browser, OS, IP address — used to detect unauthorized access and ensure your account is accessed only from approved locations.

How We Use Your Data on rafa77

We at rafa77 use your data for several essential functions. First, account management: we verify your identity, authenticate you when you log in, and maintain your account balance and transaction history. Second, gameplay: we record your wagers and results to ensure fair play, prevent fraud, and enable tournament scoring on our platform. Third, payment processing: we share minimal required details with payment providers to process your deposits and withdrawals.

We at rafa77 use your data for compliance and legal obligation: we comply with anti-money-laundering (AML) regulations by verifying your identity and monitoring for suspicious activity patterns. We also use your data for platform improvement: we analyze aggregated gameplay trends (never individual player strategies) to optimize game performance and user experience. We may contact you via email or SMS to notify you of account changes, security alerts, or tournament results—only on communications you have authorized.

rafa77 Data Sharing: We do not sell or rent your personal information. We share data only with third-party processors (payment gateways, identity verification vendors, hosting providers) under strict data-processing agreements that require them to protect your information as we do.

Data Security and Storage

We at rafa77 encrypt all data in transit using industry-standard TLS (Transport Layer Security) and encrypt sensitive data at rest on our servers. Our servers employ firewalls, intrusion detection, and regular security audits. We limit access to your data to authorized rafa77 employees who need it for their assigned role. Our support staff do not have access to your password; our system administrators have restricted, logged access to sensitive records.

We at rafa77 acknowledge that our servers may be located outside Indonesia. However, we maintain equivalent data protection practices regardless of server location, and we comply with Indonesian data protection standards where applicable. We conduct regular penetration testing and security assessments to identify and remediate vulnerabilities.

We at rafa77 retain your data for the duration of your account and for a reasonable period afterward (typically two years) to comply with legal and regulatory requirements. After this retention period, we securely delete or anonymize your information unless we are required by law to retain it longer.

Cookies and Tracking on rafa77

We at rafa77 use cookies to enhance your user experience. Session cookies store your login state while you browse rafa77; these cookies expire when you close your browser. Persistent cookies remember your preferences (such as language or theme settings) across visits. We do not use cookies to track you across external websites; our cookies are scoped to the rafa77 domain only.

We at rafa77 may use basic analytics (page views, feature usage) to understand how players interact with our platform. This analytics data is aggregated and does not identify individual players. We do not use third-party advertising trackers or behavioral targeting on rafa77.

Your Rights on rafa77

We at rafa77 recognize your right to access, correct, and delete your personal data. You may request a copy of all data we hold about you by contacting our support team through your rafa77 account. We will provide this information within ten business days in a portable, machine-readable format. You may also request that we correct inaccurate data (such as an outdated address) by submitting a request through your account settings.

We at rafa77 allow you to request account closure at any time. Upon closure, we cease gameplay and payment processing, and we retain your data only as long as required for regulatory compliance (typically two years). You may also opt out of promotional communications (tournament notifications, platform updates) through your account preferences, though we will continue to send critical account alerts and security notices.

Right to Access: You may request all data rafa77 holds about you in a portable format within ten business days.
Right to Correct: You may update inaccurate information through your rafa77 account or by contacting support.
Right to Delete: Upon account closure, we delete your data after the required regulatory retention period expires.
Right to Withdraw Consent: You may opt out of non-essential communications (promotions) but not of operational alerts or compliance notifications.

Contact and Policy Updates

We at rafa77 welcome questions or concerns about this privacy policy. You may contact our compliance team through the support channel in your rafa77 account. We aim to respond to privacy-related inquiries within five business days. If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang and believe we have mishandled your data, you may file a formal complaint through our platform.

We at rafa77 may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated to you at least fourteen days in advance. Your continued use of rafa77 after an update constitutes acceptance of the revised policy. We encourage you to review this page regularly to stay informed about how we protect your information.

For additional legal and regulatory information, please review our terms and conditions and legal noticeFor information about account verification and gameplay terms, visit our FAQ section or contact support through the rafa77 platform.